well it started off when strange things was happening around my facebook, i started see'ing comments on pictures that i did not post then offensive status's and then it all happened, someone put a picture on my facebook off two lads kissing and started putting messages like "I'm gay i like ...." so and so... so i thought i have to change my password fast! so at the time i did not have access to my computer so i tried doing it Via phone, so i clicked Forgotten Password and it said reset password and then i followed the steps and it says i must follow the instructions on a computer, but once again i tried to do it on my phone, then sent another Password Reset and kept trying, the emails came threw i got the codes ect... put my phone could'nt get past one stage off the reset stage because it did not support it, and i tried again which gave me another password reset ect... then i managed to change my password, it's now changed, but then all off a sudden my account has been Locked this is the error i get...
We've locked your account
Thanks for reporting this problem with your account. We've temporarily locked your account so no one else can log in as you or misuse your information.
To regain control of your account, please reset your password.
so i go to reset my password, and then to make matters worse once my password has changed i login it will say "Please complete this security check" then the content says...
"Zak, thanks for reporting this problem with your account. We've temporarily locked your account so no one else can log in as you.
To regain control of your information, please complete this quick security check."
so i click continue to complete the quick security check and then it comes to "Please Answer This Security Challenge" so ill put the right words in then i'll click continue which then it comes to..
Your account is temporarily locked
In order to continue with the account recovery process, please contact our User Operations team.
We are sorry for the inconvenience. Thank you for understanding our security policy.
Right now my only problem is, is that when i click "contact user operations team" it's a hard matter which i cannot complete because i am only (15) and it clearly ask's for on the form this is the question it ask's for..
Please upload a copy of your government-issued ID:
Make sure that your full name, date of birth, and photo are clear. You should also black out any personal information that is not needed to verify your identity (e.g., social security number).
That's a problem as i am only 15! i don't have government ID im too young! i really need my facebook back, for the games friends and family
is there any other way i can get my facebook back please help!Thanks,
ZakWilkinson
from : thefacebookforum
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Belajar lah selalu.